Delighted customers are our future and we are judged by how well we:
Exceed our customers' expectations through listening and understanding | Earn our customers loyalty and trust through honesty and courtesy | Commit to the highest standards in quality of customer care, timely delivery and after sales service | Become the customers first choice each and every time because of our passion for excellence | Anticipate and respond to customer needs.
Everyone in Mannai is a leader. Leaders are judged by the standards they set for themselves. Leaders in Mannai:
Share knowledge and ideas openly | Treat everyone equally with fairness and integrity | Motivate and inspire to get results | Embrace and adapt to change | Empower people to take responsibility.
Mannai aims to promote the interests of Qatar, and we will be judged by:
Our contribution to the local economy | Our adherence to practices that protect and support our natural environment | How well we develop and train our human resources.
We aim to meet the expectations of our shareholders, and we will be judged by:
Our ability to deliver consistent long-term value | Our high standards of corporate governance.
We believe in an open partnership with our suppliers and can be judged by how well we:
Deliver our best in class solutions to our customers | Develop our long-term relationships as partner of choice | Build competitive advantage for the businesses we represent.
Mannai is a team. Our team is judged by how well we work together. We aim to:
Practice open and clear communication | Help one another to deliver benefits for the whole group | Show respect for each other and take pride in our achievements | Treat mistakes as an opportunity to learn, not to blame | Create a stimulating environment where people are proud to work.